Knowledge management is the discipline of capturing, organizing, and retrieving an organization's collective knowledge so the right information reaches the right people when they need it.
Classic knowledge management relies on people writing and maintaining documents — wikis, knowledge bases, SOPs. The persistent failure mode is upkeep: content goes stale, and the reasoning behind decisions rarely gets written at all.
Capture-first tools like Osora rethink this by sourcing knowledge from recordings of the actual work, so memory stays current without manual re-verification and keeps the why attached to the what.
Record a process in two minutes and watch it become searchable company memory — and a skill that can run it.